FAQ


GENERAL FAQ

What is FundAndHelp ?

FundAndHelp  is the world’s leading crowdfunding platform for social impact projects. We help changemakers raise the funds they need to create tangible social good around the world. We’ve already helped 150 projects raise almost US$1.2 million to make a difference in 30 countries around the globe, and we’re just getting started.

 

What is Crowdfunding?

Crowdfunding is a powerful way for individuals, groups or organizations to raise funds for a project in a public forum online. Donors from around the world can view and support these projects, and help them reach their funding goals by pledging to their online campaigns before the project deadline. Crowdfunding democratizes the funding landscape, by enabling the collective power of individuals to fund and realize new, innovative ideas.

 

Why Crowdfund?

The public nature of crowdfunding enables projects to gain awareness and new supporters in a way that traditional, private fundraising campaigns can’t. Crowdfunding works best for projects that need to reach a specific funding goal by a set deadline, as more and more people like to see their money make a tangible difference. Early supporters of a project often become lifelong advocates. If you have a big, ambitious project, crowdfunding is a great way to test the idea without spending a ton of money. It can also be used to pre-sell a product or tickets to an event, launch community art projects or raise startup funds for your early stage social enterprise. The possibilities are endless!


 

FAQS FOR DONORS

What forms of payment do you accept?

You can make a pledge if you have a paypal, credit or debit card.
 

Are my donations tax deductible?
This depends on the tax deductibility status of the project or organization you are donating to. We encourage U.S. 501(c)(3) organizations . Please contact each project directly if you have any questions about its tax deductibility.

 

Is my pledge secure?

All pledges on FundAndHelp  are processed by Stripe. Stripe is a highly secure and respected payment processor, which is one of the reasons we have chosen to work with them.

 

FAQS FOR PROJECT CREATORS

Who can use FundAndHelp ?

If your goal is to raise money to make a positive impact in the world, you’re in the right place. We work with individuals, non-profits, for-profit social enterprises, and everything in between. Your tax status does not matter to us. What we care about is whether you are building a better future for your community.

 

Why should I use FundAndHelp?

Because we’re here to help you change the world.  was FundAndHelp started by changemakers for changemakers. We give you expert advice on your crowdfunding campaign because your success is our success.

 

What kind of payments can my project accept?
All projects on FundAndHelp  are set up to receive credit card payments via trusted payment processor Stripe and paypal.

 

How will FundAndHelp support my project?

When you submit your project on the FundAndHelp website, you will be paired with a member of our global support team. Our job is to help you prepare a fantastic campaign, and to arm you with the tools you’ll need to succeed. Once your project is approved and live, we’ll seek out opportunities to promote your project through our social media channels, as well as through our blog, newsletter, Twitter chats, and even our eBooks. We know that our community is filled with people who - like you - strive to make the world better.


What are your fees?

It is free to submit your project, and you’ll only pay our service fee of 15% if your project reaches its funding goal. For example, if your goal is $10,000 and you raise $12,000, we will charge you $1800. You will also pay a fee to payment processing provider Stripe.

 

Why do you charge a fee?

We’re a social enterprise, which means we believe that social change needs to be sustainable. Investing in our platform and our team enables us to provide the support you need to succeed in making your social impact – it’s a virtuous circle! If we can’t pay for our hosting and team, we can’t help you. Our fee structure also means we’re 100% aligned with your goal. We only get paid when you succeed.

 

What taxes do I owe on the funds I raise?

At FundAndHelp , we work with non-profits, for-profits, and individuals around the world. Your tax status is not our business. Please note that FundAndHelp  does not provide any legal or tax advice, but we strongly recommend that you get counsel. Crowdfunding is just a delivery mechanism, like the postal system or in-person fundraising, it doesn't change your legal obligations. There are lots of variables, including how you are incorporated (LLC, non-profit, etc.), where you are located, and how you reward your supporters, to consider. We recommend that you talk to a tax professional about your specific campaign and insist that you comply with all relevant local laws. For individuals this usually means reporting funds raised on StartSomeGood as income. If you're registered for GST in Australia you may be liable for GST. When it comes to rewards, you'll want to confirm with your CPA about the tax deductibility of rewards you offer, as the tax deductible part of a donation may only apply to the amount of the donation minus the value of the reward item or experience.

Are my funds secure on FundAndHelp?
All pledges on FundAndHelp are processed by Stripe. Stripe is a highly secure and respected payment processor, which is one of the reasons we have chosen to work with them.
 

How much can I raise on FundAndHelp?

Crowdfunding works best with projects that have specific project goals. While there is no upper limit to how much you can raise, your success will depend on your ability to connect with your audience and motivate them to give.

 

What are your values?
FundAndHelp  is a crowdfunding platform for broadly-progressive social impact projects. We support social entrepreneurs, non-profits, advocates and activists, community organizers, researchers, writers, artists, and those seeking to create the future they want in which governance is citizen-focused and responsive. Our values include democracy, equality, transparency, collaboration, opportunity for all, care for the planet, and care for each other.

 

Where are you based?
FundAndHelp  is a virtual team spread around the globe. Our team members are currently located in  the United States, and the United Kingdom, so that we can provide you with 24/7 support.

 

Can I deactivate my account?
Yes, but keep in mind that once a project is launched, any content submitted will remain on the site.